Returns & Exchanges

We want you to have the best possible experience with every purchase. If you receive a damaged item, or an item mislabeled on the website, we may approve an exchange or return on a case-by-case basis.

Eligibility guidelines

• Requests for exchanges or returns must be made within 30 days of purchase.
• After 30 days, no exchanges or returns will be accepted, no exceptions.
• Melted edibles are not eligible for return or exchange. Proper storage instructions are provided on product labeling and must be followed.

How to request a return or exchange

To request a return or exchange, please contact our team with your receipt and details about the issue. All requests are subject to review and approval.

If you have any questions regarding a return, please email hello@onegreenleafdispensary.com.